Legal & privacy
Privacy Policy
Effective 1 September 2026
This policy explains how AfterDeath handles information across family accounts, funeral director listings, enquiries, memorial notices and related platform services.
1. Information we collect
We may collect account details, contact information, enquiry content, memorial information, provider business details and technical data needed to operate and secure the platform.
2. How information is used
Information is used to provide requested services, manage accounts, connect families with providers, publish authorised memorial content, improve the platform, prevent misuse and meet legal obligations.
3. Sharing and service providers
Information may be shared with a funeral director or service partner when you request that connection. We may also use trusted hosting, authentication, communications and analytics providers under appropriate safeguards.
4. Public memorial information
Information placed on a public obituary or memorial page may be visible and shareable by others. Families should publish only information they are authorised and comfortable to make public.
5. Retention and security
We retain information only for as long as it is reasonably needed for the service, dispute handling, safety and legal requirements. Reasonable technical and organisational safeguards are used, but no online service can guarantee absolute security.
6. Your choices and rights
You may request access, correction or deletion of eligible personal information, update account details, withdraw optional consent or ask questions about how your information is handled.
7. Children and sensitive information
The platform is not intended for children to use independently. Do not submit identification numbers, financial credentials, medical records or other sensitive information unless a specific secure workflow requests it.
8. Updates and contact
We may update this policy as the platform changes. Material changes will be communicated through the platform. Privacy questions and requests can be submitted through the contact page.
This prototype policy is general information and should be reviewed by Singapore-qualified counsel before production launch, including for PDPA compliance and actual vendors used.